Privacy Policy

Introduction

This privacy notice for Reminds ("Company," "we," "us," or "our") describes how and why we might collect, store, use, and/or share ("process") your information when you use our services ("Services"), including when you visit our website or use our reminder platform.

Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you have questions, please contact us through our contact page.

Summary of Key Points

• What we collect: Account information (name, email, password), reminder content, payment information (processed by Stripe), and usage data.
• Why we collect it: To provide the Service, process payments, send notifications, and improve our product.
• Who we share with: Third party service providers who help us operate the Service.
• Your rights: You may access, correct, or delete your data. Contact us to exercise these rights.

1. What Information Do We Collect?

Personal information you provide: When you register, we collect your name, email address, and password. If you sign in with Google, we receive your name, email, and profile picture from Google. When you create reminders, we store the reminder text and your preferences (e.g., timezone, notification settings).

Payment data: If you subscribe to a paid plan, payment information is collected and processed by Stripe. We do not store your full credit card number. Stripe's privacy policy is available at stripe.com/privacy.

Information collected automatically: We collect your IP address, browser type, device information, and usage data (e.g., pages visited, features used) to operate and improve the Service. We may use cookies and similar technologies for authentication and analytics.

2. How Do We Process Your Information?

We process your information to:

• Provide, maintain, and improve the Service
• Create and manage your account
• Process payments and manage subscriptions
• Send you reminder notifications and service-related emails
• Evaluate your reminder conditions using AI
• Respond to your inquiries and provide support
• Protect against fraud and abuse
• Comply with legal obligations

3. When and With Whom Do We Share Your Information?

We share your information with the following categories of service providers who help us operate the Service:

• Payment processors (e.g. Stripe)
• Email service providers (e.g. Resend)
• AI service providers (e.g. OpenAI, Anthropic, Perplexity)

We do not sell your personal information. We may disclose your information if required by law or to protect our rights.

4. Cookies and Tracking

We use cookies and similar technologies for authentication, session management, and to understand how you use the Service. You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of the Service.

5. How Long Do We Keep Your Information?

We keep your personal information for as long as you have an account or as needed to provide the Service. When you delete your account, we will delete or anonymize your personal information within a reasonable period, except where we must retain it for legal, tax, or regulatory purposes.

6. How Do We Keep Your Information Safe?

We implement appropriate technical and organizational measures to protect your personal information, including encryption, access controls, and secure hosting. However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

7. Do We Collect Information From Minors?

We do not knowingly collect data from or market to children under 18. By using the Service, you represent that you are at least 18 years of age. If you become aware that we have collected information from a minor, please contact us and we will delete it promptly.

8. Your Privacy Rights

Depending on your location, you may have the right to:

• Access and receive a copy of your personal information
• Correct inaccurate information
• Request deletion of your personal information
• Object to or restrict certain processing
• Data portability
• Withdraw consent where we rely on consent

To exercise these rights, contact us through our contact page. You can also delete your account and associated data through your account settings.

If you are in the European Economic Area or UK, you have the right to lodge a complaint with your local data protection authority.

9. International Transfers

Your information may be transferred to and processed in countries other than your own. We take steps to ensure that your information receives an adequate level of protection in the jurisdictions in which we process it.

10. Updates to This Notice

We may update this privacy notice from time to time. We will notify you of any material changes by updating the "Last updated" date and, where appropriate, by sending you an email or in-app notification. We encourage you to review this notice periodically.

11. Contact Us

If you have questions about this privacy notice or our data practices, please contact us through our contact page.